The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 561 |
| Houston, TX | 381 |
| Seattle, WA | 279 |
| Atlanta, GA | 277 |
| Denver, CO | 271 |
| Washington, D.C., DC | 253 |
| Philadelphia, PA | 253 |
| Sacramento, CA | 163 |
| Orlando, FL | 150 |
| Miami, FL | 146 |
| San Francisco, CA | 141 |
| Boston, MA | 140 |
| Indianapolis, IN | 127 |
| Detroit, MI | 119 |
| Portland, OR | 118 |
| Minneapolis, MN | 115 |
| Littleton, CO | 112 |
| Brooklyn, NY | 104 |
| Jacksonville, FL | 102 |
| Oakland, CA | 100 |
| Salt Lake City, UT | 94 |
| New York City, NY | 90 |
| Baltimore, MD | 87 |
| Pittsburgh, PA | 83 |
| Tampa, FL | 76 |
| San Jose, CA | 69 |
| Knoxville, TN | 48 |
| Tacoma, WA | 46 |
| Reno, NV | 44 |
| Nashville, TN | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
💀MARYSOL’S BEDAZZLED SIPPY CUP💀 (@babyspice_666) reported Anyone with @xfinity have absolute garbage connection all week? Who is your cable and internet provider so I can cancel this **** ASAP 🤬
- Mvercy diabetes APN Get the damned shot. (@mvercy) reported
Hey @comcast @xfinity what’s the deal? My friend died of ALS Dec 31. I cancelled her cable service Dec 28 because she was in hospice. I have gotten 2 bills for $110 for “early termination”. I have sent death certificate twice. Just got bill now from collection agency. Hey guys,
- 🔥Daddy Fuse Enthusiast🔥 (@GreyGamesTV) reported
looking like it’s a combination of my internet and OBS contributing to my AWFUL stream quality tonight.. been having internet issues since living in this house and I’m gonna go be a Karen tomorrow at xfinity to get some goddamn answers
- asubmarinewinter (@submarinewinter) reported
@Xfinity there’s a charge on my account for Spider-Man and I didn’t order it!! We were watching something on Hulu at that time! Help! Can’t get through on phone! Take purchase ability off flex!
- KROSS 🥷🏿 (@krosswtf) reported
@MeroFN @AussieAntics did you have xfinity I get that **** too
- Laughing2007 (@AngryMama11) reported
@comcast How about some tech support. But very nice of you.
- Katella Stegmann (@KatellaStegmann) reported
@XfinitySupport @Xfinity Yep, definitely cancelling. Streaming is where it's at. Tired of arguing billing every month. Tired of @XfinitySupport's games. I am so done jumping through hoops. I'd cancel internet, too if I didn't need it for my job. So frustrated.
- Sam Villella (@sdvillella) reported
@justplainbob Who is your provider? We have Comcast and have zero issues
- jason nienaber (@JasonNienaber) reported
@ATT I swapped from Comcast to you hoping for better service. All was ok u till your burried line division showed up. Starts raining and they leave. My internet is not working and I have to wait four days for a technician to fix this. My job and my kids rely on this. Customer care?
- TimMae (@TimMaeIsTheMan_) reported
@TechDeals_16 Basically what happens in Nascar when top level Cup drivers go down to lower series like Trucks/Xfinity and dominate a race. Never will make any sense to me why people feel the need to do that.
- 📶DejaView⏪ Streaming news (@DejaViewNews) reported
It's a pity Disney took over Hulu and destroyed Hulugan culture. We often wonder if Hulu under Comcast ownership would have been better or worse. The one good thing from that would be Peaco*ck wouldn't exist. One less service to split content everywhere...
- thesaints147 (@Thesaints147) reported
@bugha @Xfinity who is this loser and why is this ad so terrible
- Froward Jason💉💉💉 (@JasnTru) reported
Just remembering when I moved down the street and Comcast reset the cable box in a way that turned off parental controls without telling me, and my toddler played with the remote control and purchased Fifty Shades of Gray and 1-2 other movies using the "on-demand" feature.
- thomas (@firstworldbroke) reported
@XfinitySupport @Xfinity in the last week I’ve spoken to 5 different Comcast employees for over 4+ hours on the phone, the result: 4 missed appointments by Comcast including an 8am-8pm service window on Thursday the 17th. Internet has been down since February! 20+ year customer
- Katella Stegmann (@KatellaStegmann) reported
I respect the representatives @XfinitySupport has cuz I've been there. Much love you all. But @Xfinity itself starting to piss me off with me constantly having to call to argue billing after I signed a contract for something specific. About to cancel my cable. #Done
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